Construction still lags other industries in use of technology

In 2021, a record $4.5 billion were invested in Construction Technology startups, triple the amount in 2020, according Cemex Ventures. But there remains a disconnect between this outpouring for innovation and what’s actually being used in the field and back offices.

For example, less than half of contractor companies have departments dedicated to Information Technology, and even fewer don’t bill for IT expenditures. Over the past few years, construction companies have been reducing dedicated IT support and relying more on outsourcing some, if not all, of their IT functions.

Those are some of the findings that emerge from the 10th edition of JBKnowledge’s Annual Construction Technology Report, which was recently released. The report was produced in partnership with the Mechanical Contractors Association of America, the National Electrical Contractors Association, the Construction Financial Management Association, the Sheet Metal and Air Conditioning Contractors’ National Association, and the Construction Sciences Department of Texas A&M University.

JBKnowledge did not reveal the exact number of respondents to its survey except to tell BD+C that around 2,000 were from the construction industry in both field and administrative capacities. The survey was conducted in June and July 2021.

More than half of the total respondents to JBKnowleldge’s survey was between the ages of 42 and 61. Just over one-fifth (21 percent) was female, and the highest percentage of respondents (30 percent) was executives. Nearly three-quarters (73.8 percent) identified commercial building as their primary industry. While the survey received responses from 29 countries, 96.3 percent arrived from North America.

The report betrays an industry with too many companies that don’t prioritize IT. “Many construction companies fail to realize that an investment in IT will [lead to] greater profitability and increased ROI,” the report contends. “It’s no coincidence that construction companies are measuring on the lower-end of productivity as compared to other industries.”

While three-fifths of those polled say their companies have between one and five employees dedicated to IT on their payrolls, more than one-third spends less that 1 percent of annual sales on IT. “Construction spending on IT is behind the curve.”

IT staffs are growing for only a minority of contractors.


The report is not without its contradictions. Respondents were generally satisfied with the IT training and resources their companies provided them. While 43.4 percent says their companies have dedicated R&D employees, 56 percent doesn’t have dedicated R&D budgets. “The most important thing to remember about Research & Development is: If you make R&D a ‘spare time’ endeavor, you will only receive ‘spare time’ results,” the report cautions.

More than half of the respondents says their companies’ cybersecurity includes using mobile device management, two-factor authentication, and cyber liability insurance. (Twelve percent of those polled says their companies experienced a data breach in 2021, and another 6 percent answered “I don’t know” to the question about breaches.)

Mobile devices are invaluable in the field
Mobile devices are the tool of choice for contractors’ daily jobsite reporting.

The top reason why respondents say they use mobile devices in the field is for daily reporting (62.4 percent), followed by photo/video capture (60.2 percent) and time management (57.3 percent) “Anyone who has been on the fence about whether a mobile app is necessary, the construction industry has spoken—mobile apps are key.” But technology integration remains a “big challenge” for many companies: more than half of all respondents still manually transfers data for apps without integrations. A surprising 15.3 percent of respondents doesn’t transfer data between apps at all, up from 11.8 percent in 2019.

While mobile apps are widely used, transferring data between them is a challenge.
Mobile apps are used widely by contractors, but far fewer are transferring data between the apps.

Nearly all of those polled use smartphones for daily work purposes. But only around one-third says that their companies request that personal devices be secure and approved. (35.3 percent doesn’t use such personal devices at work.)


Based on the survey’s responses, Procore is the favored app for managing plans, daily reporting, safety management, time management, and image capture; Bluebeam for viewing BIM files; DroneDeploy for controlling drones; and ToolWatch for tool tracking.

Workflows likely to rely on dedicated software include accounting/ERP (83 percent), estimating (60.7 percent), and project management (58.2 percent). However, more than three-fifths of those polled say they still use spreadsheets for estimating instead of software, and more than two-fifths use spreadsheets over software for project management.

The most popular software includes Sage for accounting/ERP (21.3 percent of respondents cited it), OnScreen Takeoff for takeoffs (37.6 percent), custom in-house software for estimating (17 percent), BuildingConnected for bid management (31.2 percent), Microsoft Project for scheduling (59.8 percent), Procore for project management (46.2 percent), and Consential for client relationship management (32.4 percent).

Contractors accept prefabrication as an advantage
Speed to market and cost savings are why more contractors embrace off-site prefabrication.

 As for tech innovations, 36.6 percent of respondents says their companies use drones on jobsites (although that percentage was down from previous years). And nearly two fifths (38.6 percent) say their companies have built with prefabricated components in the previous 12 months. Nearly half of respondents sees prefab as a competitive advantage.

Conversely, a portion of contractors still isn’t sold on Building Information Modeling (BIM): 35 percent says their firms outsource it, and 27.8 percent says their firms don’t bid on projects that involve BIM or Virtual Design and Construction (VDC). “The good news is, for the first time in the past five years more respondents reported their company had a BIM department,” the report states.

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